Bronze
$TBC/ year
The basics, sorted. Annual service done on time, no chasing.
- ✓1 annual gas appliance service incl. CO testing + written report
- ✓$30 off standard service rate
- ✓Reminder before your service is due
- ✓Same-week response on faults
Membership
Servicing done before it becomes a problem.
Three tiers, one promise: your gear keeps working, your callouts get answered first, and the price you see is the price you pay. Members get priority booking, discounted service rates and waived after-hours fees.
Silver
$TBC/ year
Most households pick this one — better discounts and priority callbacks.
- ✓Annual gas service at member rate $250 + GST
- ✓Annual aircon filter clean / inspection
- ✓Priority booking — front of the queue
- ✓10% off parts on any repair
- ✓Same-day callback on emergencies
Gold
$TBC/ year
Multi-system households and landlords — total cover.
- ✓Up to 3 annual services (gas, aircon, hot water)
- ✓Member service rates on every job
- ✓Waived after-hours make-safe fee (normally $500 + GST)
- ✓15% off parts on repairs
- ✓Annual heat pump efficiency check
- ✓Dedicated tradie on your account
Pricing on this page is illustrative while we finalise tier costs. Call (03) 5947 8000 for the current rate sheet.
Membership FAQ
How it works.
Short answers to the questions we get most often.
What does the membership cover?
Discounted annual servicing across the gear we install — gas appliances, aircon, hot water and heat pumps. Each tier sets the discount on call-outs, the number of services included per year, and how quickly you jump the queue.
Is there a contract?
12 months at a time, paid up-front or monthly. Cancel at the end of the term — no auto-rollover surprises.
Can I switch tiers mid-year?
Yes — pay the pro-rata difference and we upgrade you immediately. Downgrades apply at renewal.
Does it cover parts and repairs?
Membership covers labour discounts and priority response. Parts are charged at cost with the member discount applied (see your tier).
Want to join? It's a 5-minute call.
We'll size the right tier for your gear and lock in your first service date.