Plain-English answers, written by tradies.
Real questions we get on jobs, written up properly. No fluff, no SEO slop, actual answers from people who've fitted the unit on your neighbour's roof.
Reclaim vs iStore vs Thermann: which heat pump is right for your house?
Honest comparison of the three brands we actually install, with sizing advice for 2 / 3 / 5-person households.
What does a heat pump actually cost after the VEU rebate in 2026?
Real numbers, not "from $XXX" marketing, for a 270L Reclaim install in Pakenham, with the rebate applied.
How to size a split system for your bedroom (and not get oversold)
The 2.5kW vs 3.5kW vs 5kW question, demystified. Includes a quick room-size table for SE Melbourne homes.
Carbon monoxide testing on ducted heaters: why every 2 years matters
What CO is, how it builds up in old units, what we test for on a service, and why this isn't a corner you can cut.
Heat pumps + solar PV: the daytime-charge trick that drops bills to zero
How to schedule a Reclaim or iStore unit to run during the day on excess solar, the cheapest hot water in the country.
Hot water tank failed? Replace like-for-like, or upgrade to heat pump?
When the gas tank goes you've got 48 hours to decide. Here's the maths, including the heat pump rebate question.
Replacing ducted gas heating with reverse-cycle: the honest cost-benefit
Most homes save $1,400+ a year. But not all of them. Here's how to work out if your house is one of the winners.
VEU eligibility for rentals: a checklist landlords can hand to their PM
Landlords ask us this every week. Here's a one-page checklist your property manager can use to confirm eligibility in 5 minutes.
5 things you should clean on your split system every quarter
The DIY maintenance that doubles the life of your aircon and keeps your warranty intact. Five minutes of work.
Be the first to know when the VEU rules change.
The government tweaks rebate values every year. We send a short email when it happens, plus seasonal tips for keeping your gear running.
One email a month, max. Local stuff only. Unsubscribe anytime.
Ready when you are.
Free quote with the rebate already applied. Usually back within 2 hours.