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Pakenham, VIC, servicing within 50 kmOpen Mon–Fri · 8:00 am – 4:00 pmABN 35 607 575 280 · Plumbing Lic. 46828
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Heat pump side-by-side.

Every heat pump hot water brand we service — Reclaim, iStore, Thermann, Sanden and Rheem — with the specs a real buyer cares about: refrigerant, COP, capacity, warranty, price band, made-in and what it’s best for. Pick 2-5 to compare side-by-side.

Pick 2-5 heat pumps. Currently comparing 4.

Reclaim · CO₂ Split · Stainless
Split · CO₂ (R744) · 315 L
iStore · iS-HP-270
All-in-one · R290 · 180/270 L
Thermann · Integrated HP
All-in-one · R290 · 200/285 L
Sanden · Sanden Eco Plus
Split · CO₂ (R744) · 250 L
FormSplit (CO₂)All-in-oneAll-in-oneSplit (CO₂)
RefrigerantCO₂ (R744) · naturalR290 (propane) · naturalR290 (propane) · naturalCO₂ (R744) · natural
COP~4.5 (holds down to -10 °C)~3.5~3.8~4.5
Capacity250 / 315 / 400 L180 / 270 L200 / 285 L250 / 315 L
TankStainless steel · no anodeEnamel-lined steelEnamel-lined steel (glass-lined available)Stainless steel
Warranty15-yr tank · 10-yr heat pump · 5-yr labour6-yr cylinder + 3-yr compressor7-yr tank · 3-yr compressor15-yr tank · 6-yr heat pump
Install from$6,745$2,144$2,624$6,500
Install to$9,700$2,144$2,624$8,900
Made inDesigned & assembled in SydneyAustralian company · manufactured in China (AS/NZS)Made in Australia by Dux (Moss Vale, NSW)Japan (Sanden Corp) · distributed by Sanden Australia
Best forHills postcodes, long-term owners, homes wanting the top-tier residential heat pumpCheapest heat pump on the market post-rebate — Hampton Park / Cranbourne stock swap-outsSame platform as the Reclaim ECO R290 AIO — pick on brand preference / Reece supplyReclaim alternative for buyers who want the Sanden badge or a slightly cheaper CO₂ split
Pros
  • Only mainstream CO₂ heat pump in AU
  • 15-year stainless tank warranty
  • Quiet 37 dBA — safe next to bedroom walls
  • PV-diverter compatible for solar-scheduled hot water
  • Cheapest heat pump post-rebate — often <$900 out of pocket
  • 180 L option for couples / apartments
  • Widely serviced — parts pipeline healthy
  • Australian-made by Dux
  • Same tank + heat pump platform as the Reclaim ECO R290 AIO
  • Reece distribution — same-day parts state-wide
  • CO₂ refrigerant — same cold-morning benefits as Reclaim
  • 15-yr stainless tank warranty
  • Long-standing brand — well-known in the trade
Cons
  • Highest capex before rebate
  • Split install (outdoor unit + tank) needs plumbing between them
  • Standard warranty band — not the 15-yr stainless option
  • Louder than Reclaim CO₂ (~48 dBA)
  • COP slightly lower than Reclaim CO₂
  • R290 refrigerant — capacity drops in cold Melbourne mornings vs CO₂
  • Imported — parts can be slower than Australian-made brands
  • Smaller local dealer network than Reclaim / iStore
 See our range →See our range →See our range →Not currently stocked

Our default recommendations

  • Best value under $1,000 out of pocket: iStore 270L.
  • Best long-term: Reclaim CO₂ Split Stainless 315L (15-year tank).
  • Hills / cold-climate suburbs: Reclaim CO₂ (holds capacity to -10 °C).
  • Straight swap for old storage tank: Reclaim ECO R290 All-in-One.
  • Australian-made mid-range: Thermann Integrated (by Dux).
How to read this comparison

Refrigerant matters more than most people think. CO₂ (R744)is a natural refrigerant with zero GWP and holds heating capacity down to -10 °C ambient — the go-to for hills postcodes. R290 (propane) is the current market default; excellent efficiency, small charge, but drops capacity faster below 0 °C.

COP (Coefficient of Performance) is heat produced per kWh of electricity. A COP of 4 means the unit delivers 4 kW of hot water heat for every 1 kW of grid electricity. Higher is better — but real-world COP falls when ambient temp drops.

Tank warranty is the single best long-term signal — stainless (15 yr) beats enamel/glass (10 yr) beats standard. Made-in matters for parts availability — Australian-made or Aus-designed brands (Reclaim, Sanden) have local parts pipelines, imported units can be slower.

Prices shown are fully-installed, pre-rebate. Run the rebate estimator for your net out-of-pocket.

Made your pick?

Send us the model and we’ll quote it fixed with the VEU rebate applied.

Call the team(03) 5947 8000Free quote →