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Pakenham, VIC — servicing within 75 kmOpen Mon–Sat · 7:00 am – 5:00 pmABN 35 607 575 280 · Plumbing Lic. 46828
About us · est. 2014

Started in a Pakenham garage. Still answering the phone.

Family-owned, locally run. The bloke on the phone is the bloke on the tools. The bloke on the tools is the bloke who signs the warranty. Twelve years on, that hasn't changed.

12years local trading
75 kmservice radius from Pakenham
4.9★Google reviews
8family-run team
Our story

From one ute to an 8-person family crew, with the same handshake.

Dean started Advanced Gas in 2014 — he'd had enough of the union and wanted to run his own jobs his own way. One ute, one phone, one promise: if he quoted it, he installed it, and he stood behind it.

A couple of years in he hired Jye — first apprentice, now lead installer. The rest of the team grew slowly from there, one good hire at a time. Today we're an 8-person family-run crew. Kellie (Dean's wife) runs the office and keeps the install crew moving; her mate Tash is alongside her most days, fielding calls and chasing rebate paperwork.

In 2024 we moved out of the rented garage and into our own factory in Pakenham — somewhere to store the gear, prep the trucks and meet customers without apologising for the mess.

What hasn't changed: family-owned, locally run, no call-centres, no quote-pumping middlemen. When you ring (03) 5947 8000 you get a tradie or a family member — same as day one.

We picked Pakenham because it's home. We service within 75 km because beyond that we can't promise the same turnaround. We chose Reece as our trade partner because their stock is real and their warranties are honoured. We chose Reclaim, Mitsubishi, Kaden and Rinnai because we've installed enough of each to know which house suits which model.

  1. 2014

    Dean leaves the union

    After years on the tools under the union ticket, Dean strikes out on his own. One ute, one phone, one mobile number he still answers.

  2. 2016

    Jye comes on board

    First hire — Jye starts as an installer and is still on the trucks today as lead installer. Most installs that go out get his hands on them.

  3. 2019

    Kellie & Tash in the office

    Kellie (Dean's wife) steps in to run the books and keep the install crew moving. Mate Tash is alongside her most days.

  4. 2021

    Reece trade partnership

    Joined the Reece trade program — direct supply, real warranties, no inflated middleman pricing.

  5. 2023

    VEU accreditation

    Became an accredited installer under the Victorian Energy Upgrades program. Started doing the rebate paperwork in-house.

  6. 2024

    Our own factory in Pakenham

    Moved out of the rented garage and into our own Pakenham factory. Stock, trucks, and customer meetings all under one roof.

The team

Real names, real faces, real numbers you can ring.

Same blokes on the quote and the install. When something needs sorting after-hours, you ring the same name.

Dean

Director

Started Advanced Gas in 2014. Still on most quotes, still answers his own phone.

Jake

Commercial & Operations

Runs the commercial book and the day-to-day. Cafés, gyms, offices, fit-outs — one PM, one invoice.

Jye

Lead installer

Cleanest pipework in the south-east. Splits, multi-heads and ducted retrofits.

Kellie

General Manager

Keeps the wheels on. Bookings, VEU paperwork and the reason your compliance certs land in 24 hours.

How we work

Three things we don't negotiate on.

/01

Fixed quotes

The quote you sign is the price you pay. Variations only with your written OK first. No surprise invoices on completion.

/02

Clean job sites

Drop sheets, vacuum, old unit disposed. We leave it cleaner than we found it — or we hear about it from the customer, and rightly so.

/03

Paperwork in 24 hours

Compliance certificate, warranty pack, rebate confirmation — all emailed to you within 24 hours of completion. No chase.

Accreditations & licences

The boring tickets that mean we can sign your compliance cert.

Every install gets a compliance certificate from a licensed tradie. No subcontracted-out-the-back jobs.

Licensed Plumber & Gasfitter (VIC)VBA Plumbing Licence #46828
ARC RefrigerationARCtick AU59557
VEU Accredited InstallerVEET program
Reece Trade Partnersince 2019
$20M Public LiabilityCGU Insurance

Want to talk to the family running this thing?

We're around Mon–Sat. After hours for emergencies.

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