from $220 + GST
Evaporative cooler service
A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.
See the full detailAircon Service & Repairs · Pakenham & within 75 km
Aircon service, repair and breakdowns
Keep your aircon running efficiently, and your manufacturer warranty valid, with annual servicing from ARCtick-licensed refrigeration technicians. We service every major brand across every postcode within 75 km of Pakenham, splits, multi-head and ducted, with same-day breakdown attendance and written quotes before any parts are ordered. The service record we file lodges direct with the manufacturer so your warranty stays intact.
- Same dayBreakdowns, across the corridor
- Under 30 minTo diagnose most faults
- Every brandIncluding the ones we don't install
- 12 monthsOn any part we supply
Everyday benefits
Every aircon service & repairs we do, done properly.
All major brands serviced. Mitsubishi Electric, Daikin, Fujitsu, Panasonic, LG, Kaden, Braemar. Even ones we don't install.
Choose your system
What are we servicing?
Refrigerated and evaporative are different machines with different service intervals, different consumables and different prices. Pick the one on your roof.
from $190 + GST
Split & ducted aircon service
Filters, coils and drains on a refrigerated system. Most call-outs we get in January are units that have never been serviced, a blocked drain or a filthy coil, not a dead compressor.
See the full detail How it looks
What a service visit actually looks like.
Sixty to ninety minutes, one van, one person you have met before. We are not there to sell you a system: most of the time the answer is that it is dirty rather than dying, and we would rather tell you that and be the people you ring in five years.
- 60 – 90 minPer unit, on site
- Parts on the truckCapacitors, thermistors, relays, refrigerant
- Written reportBefore we leave, not emailed next week
- Sept – NovThe window to book, before the first heatwave
Narrow it down
Which one is right for my home?
What it's doing, how old it is, and whether it's still under warranty. Runs in your browser, nothing recorded, nothing sent.
Answer the three and the answer appears here.
Keeping it working
The record matters as much as the clean.
A service is worth having twice over: once because the machine runs better, and once because there is now a document saying somebody competent looked at it. That second one is what a manufacturer asks for when you make a warranty claim in year four, and it is the reason a cheap cash-in-hand clean is worth less than it looks.
- 12 monthson any part we supply, plus six years on the labour
- Fee waivedif the repair goes ahead the same day
- Month 11we text you so the next one gets booked
How the job runs
Our aircon service & repairs process, step by step.
- 1
Book the visit, one call, no menu
Call and book with the person you'll see, Chaz or Jake picks up, quotes the service fee, and books a window that suits you. No press-1 hold music, no third-party dispatcher.
- 2
We arrive with the parts
Common consumables, capacitors, thermistors, PCB relays, refrigerant, filters, live on the truck. Most service jobs are one-visit fixes because we're not driving back for a $12 part.
- 3
Service on the day
Filter clean, coil chemical clean (indoor + outdoor), refrigerant pressure check, capacitor + fan motor test, drain flush, thermistor calibration. Written service report before we leave.
- 4
Diagnose + written quote for any repair
If a component needs replacing we quote it in writing before we touch it. Pricing in writing, no hourly creep. Fee is waived if you accept the repair the same day.
- 5
Service record lodged with the manufacturer
We upload the service report direct to Mitsubishi, Daikin, Fujitsu etc so your warranty record stays clean and any future claim goes through without a fight.
- 6
12-month reminder
We drop you a text 11 months later so the annual is booked before the heatwave. Skip it if you don't want it, it's a one-line opt-out.
Also priced
The jobs that aren’t a system.
Everything else we do here is priced on its own card above. These are the ones that don’t belong to any one system.
$220 + parts
Emergency call-out (after-hours / weekend)
Call-out · Call-out feeWhat’s in the price- Same-day attendance
- Someone on the tools rather than an overseas call-centre
- Diagnosis and a written repair quote on the spot
*Prices subject to eligibility, site inspection and rebate program changes. Final quote provided in writing.
What’s included
- All standard consumables (filters, drain flush chemical, chemical coil cleaner)
- Refrigerant top-up up to 200 g if pressure is low (bigger charge = leak = separate quote)
- Written service report before we leave site
- Service record lodged with the manufacturer in your name
- 12-month recall text so the next service gets booked in time
We’ll quote it and let you know
- Replacement parts (capacitors, PCBs, fan motors, sensors, quoted in writing before we touch them)
- Refrigerant refill beyond 200 g (indicates a leak, leak-find + repair quoted separately)
- Roof-scaffold hire for two-storey ducted returns (~$300 typical)
- Access to a unit walled-in behind cabinetry that needs demolishing to reach
Typical job
- Time
- Annual service · 60–90 min per unit. Breakdown diagnosis · under 30 min. Most repairs completed same visit.
- Warranty
- 12-month warranty on any part we supply + 6-year workmanship on repair labour.
- Price range
- $120 diagnosis-only call-out → $390 ducted annual → parts on top.
- Follow-up
- Service report lodged direct with the manufacturer + a 12-month reminder text before next summer.
The range
The brands we fit for aircon service & repairs.
Every model, spec and installed price sits on the brand page. One press each.
Mitsubishi ElectricParts pipeline is genuinely never a worry, even for units we didn't install, even for units 10+ years old.KadenSplits, ducted, gas ducted AND evap under one brand. Emerson-backed parts network in Melbourne, same-day on common boards.BrivisRinnai's Melbourne warehouse holds parts for gas and evap units still in the field after 15 years.
See the full range →Every model we install, filter by brand, system type or rebate.
Free quote
Quote for aircon service & repairs.
60 seconds, no obligation, replied within 12 business hours. Rebates applied and GST included, so the number you get is the number you pay.
- ✓ Same person quotes as installs
- ✓ No obligation, and no sales call afterwards
- ✓ Emergency? Call (03) 5947 8000 instead
Step 1 of 4 · 25% complete
How often should I service my aircon?
Once a year is the manufacturer minimum to keep warranty in force. Heavy commercial use (a shop, a rental short-let) may need 2–4 per year. We text a reminder 11 months out so it's booked in time for summer.
My aircon isn't cooling, what is it?
Top four causes in our service book: (1) dirty filters + coil, (2) low refrigerant from a leak (needs finding, not just topping up), (3) faulty capacitor on the outdoor, (4) blocked drain triggering a safety cut-out. We diagnose in under 30 minutes.
Do you fix all brands?
Yes. We hold spare-parts accounts with Mitsubishi, Daikin, Fujitsu, Panasonic, LG and Kaden. Non-stock parts land within 24–48 hours.
The last mob just kept topping up my gas, is that OK?
No. If it's losing gas, there's a leak. Yearly re-gassing hides the fault while the environmental refund vents into the atmosphere. We'd rather leak-find it once and fix it properly.
Do you honour manufacturer warranties on units you didn't install?
Yes. We're an authorised service partner for Mitsubishi, Kaden and Brivis. If your unit's under warranty we lodge the claim direct and the parts come through the manufacturer's warranty channel.
What locals say
Reviews from households across the south-east.
4.8 / 5 from 26 Google reviews
★★★★★
Quoted Mon, installed Fri
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
JM
Jess M.Pakenham · heat pump install
★★★★★
Rebate handled, didn't lift a finger
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
LM
Lauren M.Pakenham · heat pump swap
★★★★★
No surprises on the invoice
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
PS
Priya S.Cranbourne · split install
★★★★★
Split install in half a day
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
AP
Alex P.Cranbourne East · split
★★★★★
Quoted Mon, installed Fri
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
JM
Jess M.Pakenham · heat pump install
★★★★★
Rebate handled, didn't lift a finger
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
LM
Lauren M.Pakenham · heat pump swap
★★★★★
No surprises on the invoice
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
PS
Priya S.Cranbourne · split install
★★★★★
Split install in half a day
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
AP
Alex P.Cranbourne East · split
★★★★★
Family business, feels it
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
TH
Tom H.Narre Warren · heat pump
★★★★★
Emergency sorted Sunday
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
SK
Sam K.Berwick · emergency hot water
★★★★★
Follow-up call was a surprise
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
ND
Nick D.Beaconsfield · heat pump
★★★★★
Family business, feels it
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
TH
Tom H.Narre Warren · heat pump
★★★★★
Emergency sorted Sunday
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
SK
Sam K.Berwick · emergency hot water
★★★★★
Follow-up call was a surprise
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
ND
Nick D.Beaconsfield · heat pump
★★★★★
Actually got up in the roof
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
DR
Dean R.Officer · ducted retrofit
★★★★★
Cleaned up like nothing happened
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
BR
Bianca R.Berwick · ducted install
★★★★★
Explained everything
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
MT
Marcus T.Officer · ducted aircon
★★★★★
Actually got up in the roof
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
DR
Dean R.Officer · ducted retrofit
★★★★★
Cleaned up like nothing happened
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
BR
Bianca R.Berwick · ducted install
★★★★★
Explained everything
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
MT
Marcus T.Officer · ducted aircon