
Dean Winbanks
Director · Licensed Plumber
Plumbing Licence 46828
Over twenty years across industrial, commercial and domestic work. He sets the standard every job is measured against, and he signs off every compliance certificate we issue.
HomeBusiness & commercial
Mechanical services, Type A gas and commercial hot water across Melbourne’s south-east and Gippsland. Directly employed crews, a written standard, and one person accountable for the package.
SWMS, certificates of currency and inductions supplied before site access, usually back the same day.
Named, with the job and the location against each. A reference you can ring is worth more than a logo you can’t.
Branch fit-out
Branch fit-out
Tier-one builder, subcontract packages
National retail rollout
Vet clinics
Multi-site service contract
Industrial service contract
Hospitality / QSR
Aged care, heat pump upgrades
Education
Ten packages. A combination of them is normal, and still one price against one written scope.
Mechanical services for a new tenancy, delivered to the builder's programme.
The mechanical package on a new build, from the schedule through to handover.
Swapping end-of-life plant on a building that cannot stop.
Planned preventative maintenance that keeps a site compliant and the plant alive.
Gas appliance installation, servicing and compliance, domestic through to industrial.
Hot water plant sized for a building rather than a household.
High-volume evaporative cooling for spaces that can't be sealed and chilled.
Supply, exhaust and make-up air, including commercial kitchens.
Systems proved against the design figures and handed over with the numbers.
A number that gets answered when the plant stops on a Friday afternoon.
Our own crew, from the lift to the ceiling closing.
Direct supply means real stock, real warranties and no margin-stacking middlemen between you and the gear.
Nobody rings back about the ductwork. They ring back because the job never made work for them.
Directly employed installers and apprentices. The crew in week three is the crew from week one.
Twenty procedures, not folklore held by whoever has been here longest. Ask to see them.
Photos, forms and certificates finished on site. Not reconstructed on a Friday afternoon.
SWMS, certificates of currency and inductions back the same day you ask for them.
Whoever prices it is who you ring about it. Not a call centre, not a ticket number.
If a scope needs something we cannot do properly, you hear it while you can still act on it.
Drawings, a mechanical schedule, a site address: whatever you have. We read them properly before we quote, and if something is missing or does not add up we come back and ask rather than pricing around it and arguing later.
We write what we are actually going to do, in a form you can check line by line. Exclusions are stated, not buried. Where the drawings leave a gap we tell you what we have assumed, so nobody is relying on a different reading of the same page.
One price against one written scope. If the scope changes, and on a live site it usually does, it is repriced and approved before the work happens. No variations arriving with the invoice.
Install windows coordinated with the head contractor and the other trades. Staged, out of hours or over a weekend if the site has to keep trading. SWMS and inductions are back before anyone turns up, not on the morning.
Systems commissioned and air balanced to the design figures, not to whatever falls out. Compliance certificates issued, defects closed before handover rather than after.
As-builts, O&M manuals, warranties and the commissioning data, in one handover. Then a maintenance contract from there if you want the plant to reach the life it was specified for.
A family business in Pakenham since 2014. Whoever prices your package is who you ring about it.

Director · Licensed Plumber
Plumbing Licence 46828
Over twenty years across industrial, commercial and domestic work. He sets the standard every job is measured against, and he signs off every compliance certificate we issue.

Estimating & install
ARC AU59557
Reads every commercial enquiry himself and prices it off the drawings rather than off a square metre rate. If we have quoted it, he has been on the roof.
Behind us: directly employed installers and apprentices, in our own vans. No labour hire, no rotating subcontractors on your site.
Certificates of currency and SWMS go out the same day you ask. The capability statement has the lot on one page.
Capability statement →$20,000,000 public liability, current workers compensation, comprehensive motor on the full fleet, and tools and plant cover. Certificates of currency go out the same day you ask. You do not need to chase them.
Yes, and we will tell you before we quote if we can't. Install windows are coordinated with the head contractor and the other trades, and we work staged, out of hours or over a weekend where a site has to keep trading. What we won't do is take a package we can't resource and then hold up the trades behind us.
One price against one written scope. If the scope changes, and on a live site it usually does, it is repriced and approved in writing before the work happens. You will never get a variation arriving attached to the invoice.
SWMS are supplied before site access, and inductions are completed and returned within 24 hours. If your site uses a particular contractor management system, tell us which one and we'll get set up in it rather than sending you PDFs.
ARC refrigerant handling licence ARC AU59557 and plumbing licence Plumbing Licence 46828, both current. Type A appliance installation and servicing, with compliance certificates issued on completion.
The standard service area is 75 km from Pakenham, which covers Melbourne's south-east. We travel further for rollout and contract work. The Westpac branch was in Sale. If you have multiple sites spread across the state, talk to us about it rather than assuming we're out of range.
Both. A single plant replacement is a perfectly good first job, and it's usually how a maintenance contract starts anyway. There's no minimum.
Our own people, in our own vans, in our own uniform. If we ever needed to bring in a specialist for part of a package, say a crane crew or a balancing contractor on a large system, we'd tell you who and why at quote stage, not on the day.
Plant down on a contracted site? Call (03) 5947 8000. After hours goes to someone on the tools.
Every mechanical package has a gap in it somewhere. The plans say one thing, the site says another, and whoever notices last pays for it. We find the gap and put it in the scope, in writing, before anyone signs.