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Pakenham, VIC, servicing within 50 kmOpen Mon–Fri · 8:00 am – 4:00 pmABN 35 607 575 280 · Plumbing Lic. 46828
Victorian Energy Upgrades · Accredited installer

The VEU rebate is real. We do the paperwork. You get the hot water.

The Victorian Government pays you to swap old gas, electric or inefficient cooling for clean, efficient gear. We're a VEU-accredited installer in Pakenham, we apply the rebate at quote stage so there's no chase, no claim form, no waiting.

up to $2,600heat pump hot water
up to $5,000split & ducted aircon
~73%cut to running costs
$0 chasewe apply at quote
Eligibility check

Am I eligible? Answer 4 things, find out in 30 seconds.

The VEU program is open to most Victorian households, owner-occupied, rental, and units. We've designed this rough calculator to give you a real ballpark before you commit to a site visit.

  • No personal details needed for the estimate
  • Real numbers, not "from $XXX" marketing fluff
  • Final figure confirmed at the free 20-min site check

Quick rebate + price estimator

Indicative, final price and eligibility confirmed at the site check.

1. What are you upgrading?
2. Which brand?
How VEU works

Four steps from "thinking about it" to rebate-applied install.

We handle every step that involves paperwork. You're really only doing step 1.

1

You request a quote

Online form (60 seconds) or call. Snap a photo of your current unit if you can, speeds things up.

2

We assess eligibility

Free 20-minute site visit. We check your existing system, hot water usage, electrical & gas setup against VEU rules.

3

We apply the rebate

Your quote arrives with the rebate already deducted. You sign off, no separate claim, no waiting weeks for refund.

4

We install & certify

One-day install on most jobs. Old gear removed, compliance certificate emailed within 24 hours.

Eligible products

Heat pumps & aircon we install under the VEU program.

Each of these is VEU-listed, in stock through our Reece partnership, and proven in 1,200+ Pakenham-area installs. Pricing shown is the indicative VEU rebate range, your actual figure depends on your old unit and home.

Reclaim CO₂ split heat pump install
Reclaim · CO₂ Split

Reclaim CO₂ split heat pump

  • Compressor split from tank, quieter, longer life
  • Stainless steel 15-year warranty option
  • 315 L or 400 L, Wi-Fi smart control
  • Best for: premium installs & solar pairing
from $5,340fully installed, inc GST$2,605 rebate applied
premium
Reclaim R290 all-in-one heat pump
Reclaim · R290 AIO

Reclaim R290 all-in-one 300 L

  • Plug-in all-in-one, tank + compressor in one unit
  • R290 refrigerant, low GWP
  • Compact footprint, fast, simple installs
  • Best for: 3–4 person homes
$2,610fully installed, inc GST$2,605 rebate applied
value
iStore heat pump install
iStore

iStore 275 L heat pump

  • Smart Wi-Fi control + scheduling
  • Australian designed
  • 6-year tank warranty
  • Best for: solar-paired households
$2,910fully installed, inc GST$2,205 rebate applied
mid-range
Thermann 285 L R290 heat pump
Thermann · R290

Thermann 285 L R290 all-in-one

  • Australian made, extra $400 rebate
  • R290 refrigerant, low GWP
  • 5-year tank warranty
  • Best for: 3–4 person homes
$2,610fully installed, inc GST$2,605 rebate applied
value
Mitsubishi Electric split system install
Mitsubishi Electric

Mitsubishi MSZ-AP series split

  • Inverter, R32 refrigerant
  • Whisper-quiet 19 dB indoor
  • 5-year warranty
  • 2.5kW / 3.5kW / 5kW / 7kW
custom quotefully installed, inc GSTup to $1,800 rebate
flagship
Kaden split system indoor head install
Kaden

Kaden KS series split

  • Inverter, R32 refrigerant
  • 5-year warranty
  • Australian designed
  • Strong mid-range value
custom quotefully installed, inc GSTup to $1,500 rebate
value
Ducted aircon condenser install
Mitsubishi / Kaden

Ducted aircon retrofit

  • Whole-home zoned cooling
  • Replacement of inefficient gas heating
  • Best for: 3+ bedroom homes
  • 5–7 year warranty
from $11,000fully installed, inc GSTup to $5,000 rebate
whole home
Common rebate questions

The fine print, in plain English.

If your question isn't here, call us. We've handled hundreds of VEU jobs and seen the curly cases.

Who actually pays for the VEU rebate?

Energy retailers in Victoria are required by law to fund energy-efficiency upgrades, that's the VEU program. We claim and apply the certificates on your behalf, which is why you don't pay then chase.

Is the rebate guaranteed at the amount you quote?

The rebate value can fluctuate slightly based on certificate prices, but we lock in the quoted figure once you sign, so the price you see is the price you pay. We carry any market movement, not you.

Can I use VEU with solar?

Absolutely, heat pumps run beautifully off solar PV, especially the iStore and Reclaim units with timer scheduling. Most of our customers see hot water bills drop to almost zero after a daytime-charge install.

I rent, can my landlord do this?

Yes. VEU is open to rental properties, many landlords love it because the upgrade adds property value with most of the cost offset by the rebate. We can speak to them directly if it helps.

What if my old unit still works?

Still eligible. VEU doesn't require failure, it rewards the energy-efficiency improvement. Swapping a working but inefficient gas tank or old aircon is exactly what the program is designed for.

Are concession card holders eligible for more?

Yes, concession card holders (pensioner, healthcare, etc.) can stack with additional Victorian Government top-up rebates in some cases. Worth a quick call to confirm what applies to your situation.

Does VEU cover servicing or just installation?

VEU is for the new install. We offer annual servicing separately at $280 + GST to keep your warranty intact and bills low.

One free site visit. One quote with the rebate already applied. One handshake.

Pakenham locals, usually replied within 2 business hours.

Call the team(03) 5947 8000Free quote →