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Pakenham, VIC — servicing within 75 kmOpen Mon–Sat · 7:00 am – 5:00 pmABN 35 607 575 280 · Plumbing Lic. 46828
Victorian Energy Upgrades · Accredited installer

The VEU rebate is real. We do the paperwork. You get the hot water.

The Victorian Government pays you to swap old gas, electric or inefficient cooling for clean, efficient gear. We're a VEU-accredited installer in Pakenham — we apply the rebate at quote stage so there's no chase, no claim form, no waiting.

up to $2,600heat pump hot water
up to $5,000split & ducted aircon
~73%cut to running costs
$0 chasewe apply at quote
Eligibility check

Am I eligible? Answer 4 things, find out in 30 seconds.

The VEU program is open to most Victorian households — owner-occupied, rental, and units. We've designed this rough calculator to give you a real ballpark before you commit to a site visit.

  • No personal details needed for the estimate
  • Real numbers, not "from $XXX" marketing fluff
  • Final figure confirmed at the free 20-min site check

Quick rebate estimator

Indicative only — real eligibility checked at the site visit.

1. What are you upgrading?
2. Current hot water system?
3. Property type?
4. Concession card holder?
Your estimated VEU rebate
$2,400

Replacing a gas storage tank with a heat pump — typical Pakenham VEU rebate.

How VEU works

Four steps from "thinking about it" to rebate-applied install.

We handle every step that involves paperwork. You're really only doing step 1.

1

You request a quote

Online form (60 seconds) or call. Snap a photo of your current unit if you can — speeds things up.

2

We assess eligibility

Free 20-minute site visit. We check your existing system, hot water usage, electrical & gas setup against VEU rules.

3

We apply the rebate

Your quote arrives with the rebate already deducted. You sign off — no separate claim, no waiting weeks for refund.

4

We install & certify

One-day install on most jobs. Old gear removed, compliance certificate emailed within 24 hours.

Eligible products

Heat pumps & aircon we install under the VEU program.

Each of these is VEU-listed, in stock through our Reece partnership, and proven across Pakenham-area homes by our family-run install crew. Pricing shown is the indicative VEU rebate range — your actual figure depends on your old unit and home.

Reclaim · CO₂

Reclaim 270L heat pump

  • 🇦🇺 Proudly Australian made
  • Natural CO₂ refrigerant (R744)
  • 10-year tank warranty
  • Quietest in class — 37 dB
  • Best for: 3–5 person households
up to $2,600*VEU rebate
flagship
iStore

iStore 270L heat pump

  • Smart Wi-Fi control + scheduling
  • Australian designed
  • 6-year tank warranty
  • Best for: solar-paired households
up to $2,200*VEU rebate
mid-range
Thermann

Thermann 270L heat pump

  • 🇦🇺 Proudly Australian made
  • Stainless steel tank
  • 5-year tank warranty
  • Best for: smaller homes / rentals
up to $2,600*VEU rebate
Aussie value
Mitsubishi Electric

Mitsubishi MSZ-AP series split

  • Inverter, R32 refrigerant
  • Whisper-quiet 19 dB indoor
  • 5-year warranty
  • 2.5kW / 3.5kW / 5kW / 7kW
up to $1,800VEU rebate
flagship
Kaden

Kaden KS series split

  • Inverter, R32 refrigerant
  • 5-year warranty
  • Australian designed
  • Strong mid-range value
up to $1,500VEU rebate
value
Mitsubishi / Kaden

Ducted aircon retrofit

  • Whole-home zoned cooling
  • Replacement of inefficient gas heating
  • Best for: 3+ bedroom homes
  • 5–7 year warranty
up to $5,000VEU rebate
whole home

* Rebate amounts vary based on VEU certificate market price at the time of install. We lock the rebate value into your written quote so the price you see is the price you pay — any market movement after sign-off is on us, not you.

Common rebate questions

The fine print, in plain English.

If your question isn't here, call us. We've handled hundreds of VEU jobs and seen the curly cases.

Who actually pays for the VEU rebate?

Energy retailers in Victoria are required by law to fund energy-efficiency upgrades — that's the VEU program. We claim and apply the certificates on your behalf, which is why you don't pay then chase.

Is the rebate guaranteed at the amount you quote?

The rebate value can fluctuate slightly based on certificate prices, but we lock in the quoted figure once you sign — so the price you see is the price you pay. We carry any market movement, not you.

Can I use VEU with solar?

Absolutely — heat pumps run beautifully off solar PV, especially the iStore and Reclaim units with timer scheduling. Most of our customers see hot water bills drop to almost zero after a daytime-charge install.

I rent — can my landlord do this?

Yes. VEU is open to rental properties — many landlords love it because the upgrade adds property value with most of the cost offset by the rebate. We can speak to them directly if it helps.

What if my old unit still works?

Still eligible. VEU doesn't require failure — it rewards the energy-efficiency improvement. Swapping a working but inefficient gas tank or old aircon is exactly what the program is designed for.

Are concession card holders eligible for more?

Yes — concession card holders (pensioner, healthcare, etc.) can stack with additional Victorian Government top-up rebates in some cases. Worth a quick call to confirm what applies to your situation.

Does VEU cover servicing or just installation?

VEU is for the new install. We offer annual servicing separately at a flat $169 to keep your warranty intact and bills low.

One free site visit. One quote with the rebate already applied. One handshake.

Pakenham locals — usually replied within 2 business hours.

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