Reclaim 270L heat pump
- 🇦🇺 Proudly Australian made
- Natural CO₂ refrigerant (R744)
- 10-year tank warranty
- Quietest in class — 37 dB
- Best for: 3–5 person households
The Victorian Government pays you to swap old gas, electric or inefficient cooling for clean, efficient gear. We're a VEU-accredited installer in Pakenham — we apply the rebate at quote stage so there's no chase, no claim form, no waiting.
The VEU program is open to most Victorian households — owner-occupied, rental, and units. We've designed this rough calculator to give you a real ballpark before you commit to a site visit.
Indicative only — real eligibility checked at the site visit.
Replacing a gas storage tank with a heat pump — typical Pakenham VEU rebate.
We handle every step that involves paperwork. You're really only doing step 1.
Online form (60 seconds) or call. Snap a photo of your current unit if you can — speeds things up.
Free 20-minute site visit. We check your existing system, hot water usage, electrical & gas setup against VEU rules.
Your quote arrives with the rebate already deducted. You sign off — no separate claim, no waiting weeks for refund.
One-day install on most jobs. Old gear removed, compliance certificate emailed within 24 hours.
Each of these is VEU-listed, in stock through our Reece partnership, and proven across Pakenham-area homes by our family-run install crew. Pricing shown is the indicative VEU rebate range — your actual figure depends on your old unit and home.
* Rebate amounts vary based on VEU certificate market price at the time of install. We lock the rebate value into your written quote so the price you see is the price you pay — any market movement after sign-off is on us, not you.
If your question isn't here, call us. We've handled hundreds of VEU jobs and seen the curly cases.
Energy retailers in Victoria are required by law to fund energy-efficiency upgrades — that's the VEU program. We claim and apply the certificates on your behalf, which is why you don't pay then chase.
The rebate value can fluctuate slightly based on certificate prices, but we lock in the quoted figure once you sign — so the price you see is the price you pay. We carry any market movement, not you.
Absolutely — heat pumps run beautifully off solar PV, especially the iStore and Reclaim units with timer scheduling. Most of our customers see hot water bills drop to almost zero after a daytime-charge install.
Yes. VEU is open to rental properties — many landlords love it because the upgrade adds property value with most of the cost offset by the rebate. We can speak to them directly if it helps.
Still eligible. VEU doesn't require failure — it rewards the energy-efficiency improvement. Swapping a working but inefficient gas tank or old aircon is exactly what the program is designed for.
Yes — concession card holders (pensioner, healthcare, etc.) can stack with additional Victorian Government top-up rebates in some cases. Worth a quick call to confirm what applies to your situation.
VEU is for the new install. We offer annual servicing separately at a flat $169 to keep your warranty intact and bills low.
Pakenham locals — usually replied within 2 business hours.