Licensed refrigeration technicians installing split-system, multi-head and ducted air conditioning across every postcode within 75 km of Pakenham. Written quotes back in 12 business hours, most single-split installs done the same visit, and a 6-year workmanship warranty on every job. We spec Mitsubishi Electric first. It runs under a 1% failure rate across the range, which is the number that matters when you're the one who has to come back, and Kaden where the job calls for it. Same install team, same warranty, same finish either way.
ARCtick-licensed refrigeration. All refrigerant handling by ARC-certified technicians. Legally required, and we hold the ticket.
Before anyone talks model numbers, the choice is what shape the system takes: one room or the whole house, on the wall or in the roof, refrigerated or evaporative. Everything else follows from that.
One machine that both heats and cools, a heat pump on the wall or in the roof. It's the cheapest way to heat a Melbourne home, it's now VEU-rebate eligible, and it comes in three shapes: a split for a room, multi-head for a few, ducted for the whole house.
See the full detailOne outdoor unit, one indoor head. The right answer for a bedroom, a living room or a granny flat: the simplest system there is, the least to run, and the quickest to get in. Most go in back-to-back in a single morning.
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One outdoor unit running two to five indoor heads. Worth it when you want three bedrooms done but only have room, or body-corporate permission, for a single condenser outside.
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Whole-home heating and cooling from a single system in the roof. Vents in every room, zoned so you are not paying to condition the bedrooms at 7pm. New builds and retrofits both.
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Roof-mounted, runs on water and a fan rather than refrigerant. Cheap to run and moves a lot of air, which suits the drier inland suburbs. Needs windows cracked to work, and it struggles on humid days.
See the full detailNobody asks this at the quote and everybody thinks it. An indoor head is about the size of a long shoebox and sits high on the wall; the outdoor unit is the part that ends up down the side of the house. What decides whether it looks tidy is the pipework, and that is entirely down to who installs it.
How many rooms, what's above the ceiling, and what's there now. Runs in your browser, nothing recorded, nothing sent.
Answer the three and the answer appears here.
Almost every January call-out we get is a filthy coil, a blocked filter or a clogged condensate drain on a system nobody has touched since it went in. None of those are faults. All of them look like faults on the hottest day of the year, and all of them are an afternoon rather than a new system.
We walk the home, check ceiling height, window aspect and insulation, then compute the actual kW load. Nothing gets guessed, a 5 kW room quote sizes to a 5 kW unit, not a 7.
Back to you inside 12 business hours with the model number, capacity, line-set length, controller spec, warranty position and total installed price. No 'from $X' bait.
Mitsubishi warehouse in Melbourne is same-day on common stock. We confirm your install day the moment the unit lands with us.
Single-split back-to-back is 3-4 hours on site. Multi-head or ducted is a full day. Drop sheets down, dust extraction on the wall cut, conduit colour-matched outside.
We run it up, check refrigerant pressures, walk you through the remote and MELCloud Wi-Fi setup. You sign the job card when you're satisfied, not before.
Electrical and refrigeration compliance docs into your inbox by end of business the next day. Warranty registered with Mitsubishi in your name at the same time.
Every model, spec and installed price sits on the brand page. One press each.
60 seconds, no obligation, replied within 12 business hours. Rebates applied and GST included, so the number you get is the number you pay.
A standard back-to-back single-split is 3–4 hours on site. Multi-head is a full day. Ducted retrofit is typically 1–2 days depending on how many zones and whether the ceiling cavity is straightforward.
No. We handle all electrical work in the same visit. Our team holds refrigeration + electrical + gas tickets so nothing gets subbed out.
Rough rule: ~125-150 W per m² for standard 2.4 m ceilings. Rooms with big north-facing glass, cathedral ceilings or minimal insulation push higher. We do a proper heat-load calc in the quote, not a guess.
Reverse-cycle wins for anywhere in the south-east except the driest hot days. Evap is cheaper to run but ineffective when humidity climbs (Melbourne summers get both dry and humid days). Ducted RC is our default for whole-home.
Yes. We provide a written quote you can share with your property manager, and we lodge the manufacturer warranty in the owner's name. Compliance certs included as standard.
We install every major brand for repair + service, but for a new install we prefer to quote Mitsubishi or Kaden. If you've bought a Daikin or Panasonic and need it installed, we'll do it as a supply-not-included job.
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
