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Aircon Service & Repairs · Pakenham & within 75 km

Evaporative cooler service

A pre-summer service on a roof-mounted evaporative cooler. Pads, water tray, pump and float all get checked and cleaned, because the first 38-degree day is a bad time to discover the pump seized over winter, and it's the day everyone else rings too.

Get my free quote →Or call (03) 5947 8000
  • Sept – NovBest booked
  • 60 – 90 minutesTime on site
  • Roof, so leave it to usAccess
  • Roughly 3 – 5 yearsPads last
What you get

What’s in the price.

A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.

Pads, checked and replaced. The pads are what does the cooling. Once they're scaled or brittle the water runs past them instead of through them, and the unit becomes an expensive fan. They're inspected every service and replaced when they're done.

Choose your system

The aircon service & repairs options, side by side.

You're reading about evaporative cooler service. Here it is next to everything else we fit, in case it isn't the one.

Evaporative cooler service, cooling pads and water tray
from $220 + GST

Evaporative cooler service

Brivis · Kaden

A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.

  • Pads, checked and replaced · When they've gone brittle or scaled up
  • Tray drained and flushed · Checked for leaks while it's empty
  • Pump and float under load · Bleed rate tested, not just switched on
  • Every pad gets wet · Distributor lines cleared
You’re reading this one
Ducted indoor unit in a roof space, where most servicing happens
from $190 + GST

Split & ducted aircon service

Mitsubishi Electric · Kaden · Brivis

Filters, coils and drains on a refrigerated system. Most call-outs we get in January are units that have never been serviced, a blocked drain or a filthy coil, not a dead compressor.

  • Coils chemically cleaned · Not a filter rinse and a wipe
  • Filters and return air · Washed or replaced, path checked
  • Drain flushed and tested · Flow tested, not just poked at
  • Pressures measured · Superheat against spec, not guessed
See the full detail
How it looks

Everything happens on the roof.

You will not see much of an evap service from inside the house. We are on the roof with the lid off, in the tray and the pad frames. What you get at the end is a written report and, if we found something, a price before we touch it.

  • 60 – 90 minOn the roof, one visit
  • Roof accessOurs to worry about, not yours
  • 3 – 5 yearsHow long a set of pads usually lasts
  • Sept – NovThe window, before the first hot day
Evaporative cooler mounted on a tiled roof
Narrow it down

Which one is right for my home?

What it's doing, how old it is, and whether it's still under warranty. Runs in your browser, nothing recorded, nothing sent.

What's it doing?
How old is it?
When was it last serviced?

Answer the three and the answer appears here.

Evaporative cooler unit, pads and housing
Keeping it working

Winter is what breaks them.

Nothing about an evaporative cooler wears out in summer. It wears out sitting still through winter, with a dry pump, scale drying onto the pads and a tray full of whatever came off the roof. The service is really about undoing eight months of standing idle.

  • 3 – 5 yearshow often a set of pads actually needs replacing
  • Under loadpump and float tested running, not switched on
  • Drained downwinter shutdown at the same visit if you want it
How the job runs

What happens on a evaporative cooler service install.

  1. 1

    Book before the season, not during it

    September and October. Once the first 35-degree day arrives, every evap in the corridor wants attention in the same week.

  2. 2

    Safe roof access

    Harness and ladder work, and it's the main reason not to do this yourself. Most evap units sit on a pitched tile or Colorbond roof that is genuinely dangerous when wet.

  3. 3

    Drain, strip and inspect

    Reservoir drained, pads out, and we look at what's actually going on in there before deciding what it needs.

  4. 4

    Clean or replace pads

    Cleaned where cleaning still helps, replaced when it doesn't. We'll tell you which and why, and show you the old ones.

  5. 5

    Water system and mechanicals

    Pump, spreaders, float, bleed rate. Fan, bearings, belt, current draw. All set and measured rather than eyeballed.

  6. 6

    Run it and check the outlets

    System run up and airflow checked at the ceiling outlets, so you know the cooling actually reaches the rooms rather than just the roof space.

Evap servicing is quoted on the unit and the roof rather than off a fixed list, pad replacement and roof access are the two things that move it. Ask when you book and you'll get a number before we come out.

The brands

Who makes the evaporative cooler service we fit.

Every model, spec and installed price sits on the brand page. One press each, or open the full list and filter it yourself.

KadenSplits, ducted, gas ducted AND evap under one brand. Emerson-backed parts network in Melbourne, same-day on common boards.BrivisRinnai's Melbourne warehouse holds parts for gas and evap units still in the field after 15 years.
See the full range →Every model we install, filter by brand, system type or rebate.
Free quote

Quote for evaporative cooler service.

60 seconds, no obligation, replied within 12 business hours. Rebates applied and GST included, so the number you get is the number you pay.

  • ✓ Same person quotes as installs
  • ✓ Price confirmed in writing before we start
  • ✓ Emergency? Call (03) 5947 8000 instead
Split & ducted aircon serviceAll aircon service & repairs
Step 1 of 4 · 25% complete
What do you need installed?

Takes under 60 seconds. No obligation.

Common questions

Quick honest answers.

Anything else, call (03) 5947 8000.

When should I service my evaporative cooler?

Early spring, September or October. Leave it to the first hot day and you're in a queue with everyone else in the south-east.

How often do the pads need replacing?

Typically every three to five years depending on your water and how hard the unit runs. We check them every service and tell you when they're getting close rather than replacing them early.

Why is it blowing warm air?

Usually the pump isn't wetting the pads, a seized pump, a blocked distributor or a water supply that got turned off. All of it is checked in a service.

What locals say

Reviews from households across the south-east.

4.9 / 5 on Google
★★★★★

Quoted Mon, installed Fri

“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”

JM
Jess M.Pakenham · heat pump install
★★★★★

Rebate handled, didn't lift a finger

“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”

LM
Lauren M.Pakenham · heat pump swap
★★★★★

No surprises on the invoice

“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”

PS
Priya S.Cranbourne · split install
★★★★★

Split install in half a day

“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”

AP
Alex P.Cranbourne East · split
★★★★★

Quoted Mon, installed Fri

“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”

JM
Jess M.Pakenham · heat pump install
★★★★★

Rebate handled, didn't lift a finger

“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”

LM
Lauren M.Pakenham · heat pump swap
★★★★★

No surprises on the invoice

“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”

PS
Priya S.Cranbourne · split install
★★★★★

Split install in half a day

“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”

AP
Alex P.Cranbourne East · split
★★★★★

Family business, feels it

“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”

TH
Tom H.Narre Warren · heat pump
★★★★★

Emergency sorted Sunday

“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”

SK
Sam K.Berwick · emergency hot water
★★★★★

Follow-up call was a surprise

“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”

ND
Nick D.Beaconsfield · heat pump
★★★★★

Family business, feels it

“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”

TH
Tom H.Narre Warren · heat pump
★★★★★

Emergency sorted Sunday

“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”

SK
Sam K.Berwick · emergency hot water
★★★★★

Follow-up call was a surprise

“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”

ND
Nick D.Beaconsfield · heat pump
★★★★★

Actually got up in the roof

“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”

DR
Dean R.Officer · ducted retrofit
★★★★★

Cleaned up like nothing happened

“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”

BR
Bianca R.Berwick · ducted install
★★★★★

Explained everything

“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”

MT
Marcus T.Officer · ducted aircon
★★★★★

Actually got up in the roof

“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”

DR
Dean R.Officer · ducted retrofit
★★★★★

Cleaned up like nothing happened

“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”

BR
Bianca R.Berwick · ducted install
★★★★★

Explained everything

“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”

MT
Marcus T.Officer · ducted aircon
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