
Evaporative cooler service
A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.
You’re reading this oneA pre-summer service on a roof-mounted evaporative cooler. Pads, water tray, pump and float all get checked and cleaned, because the first 38-degree day is a bad time to discover the pump seized over winter, and it's the day everyone else rings too.
A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.
Pads, checked and replaced. The pads are what does the cooling. Once they're scaled or brittle the water runs past them instead of through them, and the unit becomes an expensive fan. They're inspected every service and replaced when they're done.
You're reading about evaporative cooler service. Here it is next to everything else we fit, in case it isn't the one.

A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.
You’re reading this one
Filters, coils and drains on a refrigerated system. Most call-outs we get in January are units that have never been serviced, a blocked drain or a filthy coil, not a dead compressor.
See the full detailYou will not see much of an evap service from inside the house. We are on the roof with the lid off, in the tray and the pad frames. What you get at the end is a written report and, if we found something, a price before we touch it.

What it's doing, how old it is, and whether it's still under warranty. Runs in your browser, nothing recorded, nothing sent.
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Nothing about an evaporative cooler wears out in summer. It wears out sitting still through winter, with a dry pump, scale drying onto the pads and a tray full of whatever came off the roof. The service is really about undoing eight months of standing idle.
September and October. Once the first 35-degree day arrives, every evap in the corridor wants attention in the same week.
Harness and ladder work, and it's the main reason not to do this yourself. Most evap units sit on a pitched tile or Colorbond roof that is genuinely dangerous when wet.
Reservoir drained, pads out, and we look at what's actually going on in there before deciding what it needs.
Cleaned where cleaning still helps, replaced when it doesn't. We'll tell you which and why, and show you the old ones.
Pump, spreaders, float, bleed rate. Fan, bearings, belt, current draw. All set and measured rather than eyeballed.
System run up and airflow checked at the ceiling outlets, so you know the cooling actually reaches the rooms rather than just the roof space.
Evap servicing is quoted on the unit and the roof rather than off a fixed list, pad replacement and roof access are the two things that move it. Ask when you book and you'll get a number before we come out.
Every model, spec and installed price sits on the brand page. One press each, or open the full list and filter it yourself.
60 seconds, no obligation, replied within 12 business hours. Rebates applied and GST included, so the number you get is the number you pay.
Early spring, September or October. Leave it to the first hot day and you're in a queue with everyone else in the south-east.
Typically every three to five years depending on your water and how hard the unit runs. We check them every service and tell you when they're getting close rather than replacing them early.
Usually the pump isn't wetting the pads, a seized pump, a blocked distributor or a water supply that got turned off. All of it is checked in a service.
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”