
Evaporative cooler service
A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.
See the full detailAn annual service on a refrigerated system is filters, coils, drains and pressures. It's unglamorous and it's the difference between a system that lasts fifteen years and one that dies in an eight-year-old heatwave with the whole street ahead of you in the queue.
Filters, coils and drains on a refrigerated system. Most call-outs we get in January are units that have never been serviced, a blocked drain or a filthy coil, not a dead compressor.
Coils chemically cleaned. Indoor and outdoor coils cleaned with proper coil chemical and rinsed. A dirty coil is the most common reason a system stops cooling the way it used to, and it can't be fixed by washing the filter.
You're reading about split & ducted aircon service. Here it is next to everything else we fit, in case it isn't the one.

A pre-summer service on a roof-mounted evap. Pads, water tray, pump and float all get looked at, because the first hot day is a bad time to find out the pump has seized over winter.
See the full detail
Filters, coils and drains on a refrigerated system. Most call-outs we get in January are units that have never been serviced, a blocked drain or a filthy coil, not a dead compressor.
You’re reading this oneA refrigerated service is not a wipe-down. The indoor unit comes apart far enough to get at the coil, the outdoor unit gets the same, and the drain gets flushed rather than poked. On a ducted system most of that happens in the roof, which is where the filter has usually been ignored.

What it's doing, how old it is, and whether it's still under warranty. Runs in your browser, nothing recorded, nothing sent.
Answer the three and the answer appears here.

A service is worth having twice over: the machine runs better, and there is now a document saying somebody competent looked at it. The second one is what a manufacturer asks for when you claim in year four, and it is why a cash-in-hand clean is worth less than it looks.
September to November for cooling, March to May for heating. Booked in the middle of a heatwave you'll wait, and so will everyone else.
Coil cleaner, gauges, meter, spare capacitors and common thermistors. Most faults we find get fixed on the same visit rather than becoming a second appointment.
Furniture covered under the head. Filters, coil, blower and drain, in that order.
Coil washed, clearances cleared, capacitor and contactor tested, current draw measured.
System run through a full cycle with gauges on, temperatures across the coil recorded, and the numbers written down rather than remembered.
You get the report and a straight answer about where the system is in its life. If it's twelve years old and the compressor is drawing high, we'll say that rather than book you in again next year.
Every model, spec and installed price sits on the brand page. One press each, or open the full list and filter it yourself.
60 seconds, no obligation, replied within 12 business hours. Rebates applied and GST included, so the number you get is the number you pay.
Every two years for a lightly used split, annually for ducted or anything running most of the year. If it's never been done, now regardless of age.
Yes. Daikin, Fujitsu, Panasonic, LG, Samsung, Braemar, if it's on your wall we'll look at it.
Usually. It's almost always the indoor coil and drain tray rather than anything serious, and it comes out in a proper service.
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”