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Pakenham, VIC, servicing within 75 kmOpen Mon–Fri · 8:00 am – 4:00 pmABN 35 607 575 280 · Plumbing Lic. 46828
Everything we install

The full range.

Every model we fit, in one list. Filter it by brand, by what the system actually is, or by whether it takes the VEU rebate — then open the one you want for specs and an installed price.

  • 93Models we install
  • 9Brands
  • 13System types
  • 27VEU rebate eligible
Showing 93 of 93 models
Mitsubishi Electric
MSZ-AP25 Classic Wall Split

MSZ-AP25 Classic Wall Split

MSZ-AP25VGD

Single bedroom or small home office up to 25 m²

Split system
Mitsubishi Electric
MSZ-AP35 Classic Wall Split

MSZ-AP35 Classic Wall Split

MSZ-AP35VGD

Master bedroom or medium living zone up to 35 m²

Split system
Mitsubishi Electric
MSZ-AP50 Classic Wall Split

MSZ-AP50 Classic Wall Split

MSZ-AP50VGD

Open-plan living / dining up to 50 m²

Split system
Mitsubishi Electric
MSZ-AP60 Classic Wall Split

MSZ-AP60 Classic Wall Split

MSZ-AP60VGD

Large open-plan or living zone with cathedral ceilings

Split system
Mitsubishi Electric
MSZ-AP71 Classic Wall Split

MSZ-AP71 Classic Wall Split

MSZ-AP71VGD

Large great-room, warehouse-style living, or open double-height space

Split system
Mitsubishi Electric
MSZ-AP80 Classic Wall Split

MSZ-AP80 Classic Wall Split

MSZ-AP80VGD

Warehouse conversions, large open-plan double-height spaces

Split system
Mitsubishi Electric
MXZ-2F Multi-Head · 2 Heads

MXZ-2F Multi-Head · 2 Heads

MXZ-2F42VF

Two-bedroom apartment or townhouse with only one balcony spot for the outdoor unit

Multi-head
Mitsubishi Electric
MXZ-3F Multi-Head · 3 Heads

MXZ-3F Multi-Head · 3 Heads

MXZ-3F54VF

Three-bedroom home where three heads share one outdoor condenser

Multi-head
Mitsubishi Electric
MXZ-4F Multi-Head · 4 Heads

MXZ-4F Multi-Head · 4 Heads

MXZ-4F80VF

Four-bedroom family home wanting per-room zone control

Multi-head
Mitsubishi Electric
MXZ-5F Multi-Head · 5 Heads

MXZ-5F Multi-Head · 5 Heads

MXZ-5F100VF

Larger single-storey family homes with 4 bed + 1 living zone

Multi-head
Mitsubishi Electric
MXZ-6C Multi-Head · 6 Heads · 12 kW

MXZ-6C Multi-Head · 6 Heads · 12 kW

MXZ-6C120VA (6-port multi-split condenser)

5-6 bed family homes wanting per-room control from a single outdoor unit

Multi-head
Mitsubishi Electric
PEA-M100 / M125 / M140 Ducted

PEA-M100 / M125 / M140 Ducted

PEA-M100/125/140HAA (HAA-VKA Hyper Heating)

3-4 bed single-storey ducted retrofit or new-build, 4-6 zones

Ducted air conditioning
Mitsubishi Electric
PEA-M160 / M180 / M200 Ducted (Large Homes)

PEA-M160 / M180 / M200 Ducted (Large Homes)

PEA-M160HAA · PEA-M180HAA · PEA-M200HAA (1-phase + 3-phase)

Larger single-storey, double-storey or long duct-run family homes needing 16-20 kW output

Ducted air conditioning
Mitsubishi Electric
MFZ-KW Floor Console

MFZ-KW Floor Console

MFZ-KW25 / KW35 / KW50 VGK Series

Rooms with no free wall space at head height, under-window retrofits into old radiator locations

Floor console
Mitsubishi Electric
PAR-41MAA Standard Wired Wall Controller

PAR-41MAA Standard Wired Wall Controller

PAR-41MAA

Ducted or floor-console systems where a physical wall controller is preferred over the handheld remote

Zoning & controls
Mitsubishi Electric
Mitsubishi Electric Zone Controller · PAR-ZC01M-E

Mitsubishi Electric Zone Controller · PAR-ZC01M-E

PAR-ZC01M-E wall controller + PAC-ZC40/ZC80 zone interface

PEA-M and PEAD-M ducted installs where you want the whole system, zoning included, on one badge

Zoning & controls
Kaden
Kaden KSI-v3 2.5 kW Split

Kaden KSI-v3 2.5 kW Split

KSI25-V3

Bedroom or home office up to 25 m², especially when several rooms go in together

Split system
Kaden
Kaden KSI-v3 3.5 kW Split

Kaden KSI-v3 3.5 kW Split

KSI35-V3

Master bedroom or medium living zone up to 35 m²

Split system
Kaden
Kaden KSI-v3 5.0 kW Split

Kaden KSI-v3 5.0 kW Split

KSI50-V3

Open-plan living and dining up to 50 m², done alongside the rest of the house

Split system
Kaden
Kaden KSI-v3 7.0 kW Split

Kaden KSI-v3 7.0 kW Split

KSI70-V3

Large open-plan living zone up to 70 m²

Split system
Kaden
Kaden KSI-v3 8.0 kW Split

Kaden KSI-v3 8.0 kW Split

KSI80-V3

Warehouse living zones or big open-plan double-height rooms

Split system
Kaden
Kaden Ducted 10 kW

Kaden Ducted 10 kW

KCI-100

Small 3-bed single-storey ducted retrofit

Ducted air conditioning
Kaden
Kaden Ducted 12.5 kW

Kaden Ducted 12.5 kW

KCI-125

3-4 bed single-storey ducted retrofit

Ducted air conditioning
Kaden
Kaden Ducted 14 kW

Kaden Ducted 14 kW

KCI-140

Larger single-storey or a modest double-storey

Ducted air conditioning
Kaden
Kaden Ducted 17 kW

Kaden Ducted 17 kW

KCI-170

Larger single-storey and double-storey family homes

Ducted air conditioning
Kaden
Kaden Multi-Head · 2 Heads

Kaden Multi-Head · 2 Heads

KDM2 (4.0 kW combined)

Two-bedroom install with only one balcony spot for the outdoor unit

Multi-head
Kaden
Kaden Multi-Head · 4 Heads

Kaden Multi-Head · 4 Heads

KDM4 (8.0 kW combined)

Four-head family home install, all four rooms done in one visit

Multi-head
Kaden
Kaden Multi-Head · 12 kW · 5 Heads

Kaden Multi-Head · 12 kW · 5 Heads

KDM12 (5-port · 12 kW combined)

4-5 bedroom family homes wanting per-room control from one outdoor unit

Multi-head
Kaden
Kaden Multi-Head · 18 kW · 6 Heads

Kaden Multi-Head · 18 kW · 6 Heads

KDM18 (6-port · 18 kW combined)

Five and six bedroom homes that want per-room control without going ducted

Multi-head
Kaden
Kaden Gas Ducted · 3-Star Internal

Kaden Gas Ducted · 3-Star Internal

KGH-3 Compact Universal · internal

Like-for-like swap for an ageing 3-star internal, done in a day

Gas ducted heating
Kaden
Kaden Starpro · 4 & 5-Star Internal

Kaden Starpro · 4 & 5-Star Internal

Starpro 4★ / 5★ Internal

In-cupboard retrofit for a household that runs the heater all winter

Gas ducted heating
Kaden
Kaden Gas Ducted · 3-Star External

Kaden Gas Ducted · 3-Star External

KGH-3-EXT Compact Universal · external cabinet

External-cabinet retrofit for homes with the ducted heater outside on a pad

Gas ducted heating
Kaden
Kaden Starpro · 4 & 5-Star External

Kaden Starpro · 4 & 5-Star External

Starpro 4★ / 5★ External

External-cabinet retrofit where the heater runs most of the winter

Gas ducted heating
Kaden
Kaden Classic Evaporative Cooler

Kaden Classic Evaporative Cooler

KDE Classic profile

Standard roof pitches where the Classic silhouette isn't a street-view concern

Evaporative cooling
Kaden
Kaden Low-Profile Evaporative Cooler

Kaden Low-Profile Evaporative Cooler

KDE Low-Profile

Street-view sensitive homes and low-pitch roofs where the Classic silhouette is too tall

Evaporative cooling
Brivis
Brivis Classic Wombat · 3-Star Internal

Brivis Classic Wombat · 3-Star Internal

Compact Classic Wombat 3★

Like-for-like retrofit into an existing cupboard cavity, done in a day

Gas ducted heating
Brivis
Brivis Compact Classic · Internal

Brivis Compact Classic · Internal

Compact Classic (higher-spec internal)

In-cupboard retrofit where the heater cupboard backs onto a bedroom

Gas ducted heating
Brivis
Brivis Starpro · 4 & 5-Star Internal

Brivis Starpro · 4 & 5-Star Internal

Starpro 4★ / 5★ Internal

In-cupboard retrofit for a household staying put and running the heater all winter

Gas ducted heating
Brivis
Brivis Starpro · 6-Star Internal

Brivis Starpro · 6-Star Internal

Starpro 6★ Internal

Homes staying on gas for the long haul that run the heater hard

Gas ducted heating
Brivis
Brivis Buffalo · External

Brivis Buffalo · External

Buffalo (external weatherproof cabinet)

Homes built with the ducted heater outside on a pad rather than in an internal cupboard

Gas ducted heating
Brivis
Brivis Starpro · 4 & 5-Star External

Brivis Starpro · 4 & 5-Star External

Starpro 4★ / 5★ External

External-cabinet retrofit where the heater runs most of the winter

Gas ducted heating
Brivis
Brivis Starpro · 6-Star External

Brivis Starpro · 6-Star External

Starpro 6★ External

Outdoor-cabinet homes staying on gas for the long haul

Gas ducted heating
Brivis
Brivis Contour Evaporative Cooler (Classic profile)

Brivis Contour Evaporative Cooler (Classic profile)

Contour · Classic roof profile

Standard roof pitches where the Classic silhouette isn't a street-view concern

Evaporative cooling
Brivis
Brivis Advance Evaporative Cooler (Low-Profile)

Brivis Advance Evaporative Cooler (Low-Profile)

Advance · Low-Profile roof silhouette

Street-view sensitive homes and low-pitch roofs where the Classic silhouette is too tall

Evaporative cooling
Zonemate
Zonemate Touch Zoning System

Zonemate Touch Zoning System

Zonemate Milieu · up to 12 zones / one board (24 with second board)

Every ducted install, from a 4-zone single-storey through to a 24-zone commercial fitout with multiple ducted units run off one control

Zoning & controls
Reclaim Energy
Reclaim CO₂ Split · 160L Glass-Lined

Reclaim CO₂ Split · 160L Glass-Lined

REHP-CO2-160GL-V2

One or two people, a unit, or a granny flat where floor space is the constraint

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 160L Stainless

Reclaim CO₂ Split · 160L Stainless

REHP-CO2-160SST-V2

One or two people in a tight spot, where the tank has to outlast the owner's patience for servicing

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 250L Glass-Lined

Reclaim CO₂ Split · 250L Glass-Lined

REHP-CO2-250GL-V2

Couples and families of three, on town water where an anode does the job

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 250L Stainless

Reclaim CO₂ Split · 250L Stainless

REHP-CO2-250SST-V2

Couples / family of 3 wanting a no-anode long-life tank

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 250L Earthworker Stainless

Reclaim CO₂ Split · 250L Earthworker Stainless

REHP-CO2-250SSEW-V2

Buyers who want the tank built here, by a worker-owned co-op in Gippsland

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 215L

Reclaim CO₂ Split · 215L

Reclaim CO₂ split · 215 L

Couples and small families who shower in a tight window rather than across the day

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 315L Glass-Lined

Reclaim CO₂ Split · 315L Glass-Lined

REHP-CO2-315GL-V2

Family of four or five on town water

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 315L Stainless

Reclaim CO₂ Split · 315L Stainless

REHP-CO2-315SST-V2

Family of four or five who want the tank to outlast the compressor

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 315L Stainless Squat (SSQ)

Reclaim CO₂ Split · 315L Stainless Squat (SSQ)

REHP-CO2-315SSQ-V2

315 L where the ceiling, the eave or the cupboard won't take a tall tank

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 315L Earthworker Stainless

Reclaim CO₂ Split · 315L Earthworker Stainless

REHP-CO2-315SSEW-V2

A family of four or five who want the tank built here, in Gippsland

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 400L Glass-Lined

Reclaim CO₂ Split · 400L Glass-Lined

REHP-CO2-400GL-V2

Households of six or more on town water

Split heat pumpVEU
Reclaim Energy
Reclaim CO₂ Split · 400L Stainless

Reclaim CO₂ Split · 400L Stainless

REHP-CO2-400SST-V2

Larger families (6+), acreage properties with high draw

Split heat pumpVEU
Reclaim Energy
Reclaim ECO R290 · 200L All-in-One

Reclaim ECO R290 · 200L All-in-One

RE-ECO-200

Couples / small households wanting a single-unit install

Heat pump, all-in-oneVEU
Reclaim Energy
Reclaim ECO R290 · 285L All-in-One

Reclaim ECO R290 · 285L All-in-One

RE-ECO-300

Family of 4-5 wanting a single-unit install (no separate outdoor)

Heat pump, all-in-oneVEU
Reclaim Energy
Panasonic CO₂ Split · Glass-Lined · 4 kW · 250L

Panasonic CO₂ Split · Glass-Lined · 4 kW · 250L

Panasonic Aquarea 4 kW + Reclaim 250 L glass-lined tank

Couples / family of 3 wanting the Panasonic Aquarea compressor on a Reclaim glass-lined tank

Split heat pumpVEU
Reclaim Energy
Panasonic CO₂ Split · Glass-Lined · 4 kW · 315L

Panasonic CO₂ Split · Glass-Lined · 4 kW · 315L

Panasonic Aquarea 4 kW + Reclaim 315 L glass-lined tank

Family of 4-5 wanting the Panasonic Aquarea compressor on a Reclaim glass-lined tank

Split heat pumpVEU
Reclaim Energy
Panasonic CO₂ Split · Glass-Lined · 6 kW · 250L

Panasonic CO₂ Split · Glass-Lined · 6 kW · 250L

Panasonic Aquarea 6 kW + Reclaim 250 L glass-lined tank

Couples / family of 3 wanting the Panasonic Aquarea compressor on a Reclaim glass-lined tank

Split heat pumpVEU
Reclaim Energy
Panasonic CO₂ Split · Glass-Lined · 6 kW · 315L

Panasonic CO₂ Split · Glass-Lined · 6 kW · 315L

Panasonic Aquarea 6 kW + Reclaim 315 L glass-lined tank

Family of 4-5 wanting the Panasonic Aquarea compressor on a Reclaim glass-lined tank

Split heat pumpVEU
Reclaim Energy
Panasonic CO₂ Split · Stainless · 4 kW · 250L

Panasonic CO₂ Split · Stainless · 4 kW · 250L

Panasonic Aquarea 4 kW + Reclaim 250 L stainless tank

Couples / family of 3 wanting the Panasonic Aquarea compressor on a Reclaim stainless tank

Split heat pumpVEU
Reclaim Energy
Panasonic CO₂ Split · Stainless · 4 kW · 315L

Panasonic CO₂ Split · Stainless · 4 kW · 315L

Panasonic Aquarea 4 kW + Reclaim 315 L stainless tank

Family of 4-5 wanting the Panasonic Aquarea compressor on a Reclaim stainless tank

Split heat pumpVEU
Reclaim Energy
Panasonic CO₂ Split · Stainless · 6 kW · 250L

Panasonic CO₂ Split · Stainless · 6 kW · 250L

Panasonic Aquarea 6 kW + Reclaim 250 L stainless tank

Couples / family of 3 wanting the Panasonic Aquarea compressor on a Reclaim stainless tank

Split heat pumpVEU
Reclaim Energy
Panasonic CO₂ Split · Stainless · 6 kW · 315L

Panasonic CO₂ Split · Stainless · 6 kW · 315L

Panasonic Aquarea 6 kW + Reclaim 315 L stainless tank

Family of 4-5 wanting the Panasonic Aquarea compressor on a Reclaim stainless tank

Split heat pumpVEU
Thermann
Thermann ECO R290 · 200L All-in-One

Thermann ECO R290 · 200L All-in-One

T-HP-ECO-200

Couple or small household wanting a single-unit heat pump swap

Heat pump, all-in-oneVEU
Thermann
Thermann ECO R290 · 285L All-in-One

Thermann ECO R290 · 285L All-in-One

T-HP-ECO-300

Family of 4-5 wanting a single-unit heat pump swap

Heat pump, all-in-oneVEU
Thermann
Thermann Split · Glass-Lined

Thermann Split · Glass-Lined

T-HP-SPLIT-GL

Household wanting a split heat pump with the tank indoors

Split heat pumpVEU
Thermann
Thermann G-Series · 16 L/min

Thermann G-Series · 16 L/min

T-G16

Couple or small family (1 bathroom)

Gas continuous flow
Thermann
Thermann G-Series · 20 L/min

Thermann G-Series · 20 L/min

T-G20

Family of 3-4, one or two bathrooms

Gas continuous flow
Thermann
Thermann G-Series · 26 L/min

Thermann G-Series · 26 L/min

T-G26

Larger family (2+ bathrooms), simultaneous draw

Gas continuous flow
Thermann
Thermann G-Series · 32 L/min

Thermann G-Series · 32 L/min

T-G32

3+ bathrooms, high simultaneous demand

Gas continuous flow
Thermann
Thermann Gas Storage · 135L

Thermann Gas Storage · 135L

T-GS-135 (4-star natural gas)

Couples / small households wanting a like-for-like gas tank replacement

Gas storage
Thermann
Thermann Gas Storage · 170L

Thermann Gas Storage · 170L

T-GS-170 (4-star natural gas)

Family of 3-4 wanting a like-for-like gas tank replacement

Gas storage
Thermann
Thermann Smart Electric · 80L

Thermann Smart Electric · 80L

T-SE-80 · 1.8 kW element

Studio, granny flat or 1-person unit where daily hot-water draw is genuinely small

Electric storage
Thermann
Thermann Smart Electric · 125L

Thermann Smart Electric · 125L

T-SE-125 · 1.8 kW element

1-2 person households · unit or small apartment replacement

Electric storage
Thermann
Thermann Smart Electric · 160L

Thermann Smart Electric · 160L

T-SE-160 · 2.4 kW element

2-person household · townhouse replacement

Electric storage
Thermann
Thermann Smart Electric · 250L

Thermann Smart Electric · 250L

T-SE-250 · 3.0 kW element (single or twin)

3-4 person family emergency electric replacement

Electric storage
Thermann
Thermann Smart Electric · 315L

Thermann Smart Electric · 315L

T-SE-315 · 3.0 kW element (single or twin)

4-5 person family emergency electric replacement

Electric storage
Thermann
Thermann Smart Electric · 400L

Thermann Smart Electric · 400L

T-SE-400 · 3.0 kW twin element

5+ person family / acreage properties with high hot-water draw

Electric storage
iStore
iStore 180L Heat Pump

iStore 180L Heat Pump

iS-HP-180

Couples and apartments, where the rebate is what decides it

Heat pump, all-in-oneVEU
iStore
iStore 270L Heat Pump

iStore 270L Heat Pump

iS-HP-270

Family of three or four, where the rebate is what decides it

Heat pump, all-in-oneVEU
Puretec
FilterWall F Series

FilterWall F Series

Freestanding or wall mounted

Three-stage filtration behind a flat aluminium cover, in ten finishes. The one to pick when the unit is going somewhere you'll look at it.

Water filtration
Puretec
FilterWall IM2

FilterWall IM2

Semi-recessed, in-wall

Sits into the wall rather than on it, so it disappears almost entirely. Four finishes. Really a new-build or a renovation decision, because the cavity has to be there.

Water filtration
Puretec
WH2-55 AMC

WH2-55 AMC

Wall mounted, covered

The WH2 twin with a protective aluminium weather cover over it. Most of the tidiness for a good deal less than a FilterWall.

Water filtration
Puretec
WH2 Series

WH2 Series

Wall mounted, uncovered

Dual-stage filtration in heavy-duty housings, no cover. Does the same filtration job as the covered units and looks like plumbing, which on a side passage nobody sees is the right trade.

Water filtration
BWT
Jumbo Twin

Jumbo Twin

Wall mounted, uncovered

BWT's twin cartridge system, in 10" and 20" and in house or rain versions. The rain version runs different cartridges, which matters if you're on tank water.

Water filtration
BWT
Backwash filter

Backwash filter

Wall mounted, self-cleaning

Flushes its own mesh to waste instead of using a cartridge you replace. Sediment only — but where the sediment load is high it saves you a cartridge every few months.

Water filtration
Puretec
Hot water protection

Hot water protection

Keeps sediment out of the most expensive appliance in the house

On the cold water line feeding your hot water system

Water filtration
Puretec
Under sink

Under sink

Filtered drinking water at the kitchen tap

In the cupboard under the kitchen sink, feeding a dedicated tap or a three-way mixer

Water filtration
Puretec
Rainwater & tank

Rainwater & tank

Filtration plus UV, for the properties on tank water

Between the tank pump and the house, filters first and the UV lamp last

Water filtration
Too many options?

Tell us the room, not the model.

Ninety-odd models is a lot to read. Two questions and we’ll point you at the right kind of system — then send the room through and you’ll get the model and what it costs installed, including when a cheaper one does the job.

Point me at one

Two questions and we’ll narrow it down.

What are you trying to do?
How much of the place?

Answer both and we'll name one.

Licensed plumbers · ARC AU59557 · 6-year workmanship warranty.

Step 1 of 4 · 25% complete
What do you need installed?

Takes under 60 seconds. No obligation.

What locals say

Reviews from households across the south-east.

4.9 / 5 on Google
★★★★★

Quoted Mon, installed Fri

Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.

JM
Jess M.Pakenham · heat pump install
★★★★★

Rebate handled, didn't lift a finger

The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.

LM
Lauren M.Pakenham · heat pump swap
★★★★★

No surprises on the invoice

Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.

PS
Priya S.Cranbourne · split install
★★★★★

Split install in half a day

Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.

AP
Alex P.Cranbourne East · split
★★★★★

Quoted Mon, installed Fri

Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.

JM
Jess M.Pakenham · heat pump install
★★★★★

Rebate handled, didn't lift a finger

The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.

LM
Lauren M.Pakenham · heat pump swap
★★★★★

No surprises on the invoice

Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.

PS
Priya S.Cranbourne · split install
★★★★★

Split install in half a day

Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.

AP
Alex P.Cranbourne East · split
★★★★★

Family business, feels it

Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.

TH
Tom H.Narre Warren · heat pump
★★★★★

Emergency sorted Sunday

Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.

SK
Sam K.Berwick · emergency hot water
★★★★★

Follow-up call was a surprise

A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.

ND
Nick D.Beaconsfield · heat pump
★★★★★

Family business, feels it

Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.

TH
Tom H.Narre Warren · heat pump
★★★★★

Emergency sorted Sunday

Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.

SK
Sam K.Berwick · emergency hot water
★★★★★

Follow-up call was a surprise

A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.

ND
Nick D.Beaconsfield · heat pump
★★★★★

Actually got up in the roof

Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.

DR
Dean R.Officer · ducted retrofit
★★★★★

Cleaned up like nothing happened

Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.

BR
Bianca R.Berwick · ducted install
★★★★★

Explained everything

Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.

MT
Marcus T.Officer · ducted aircon
★★★★★

Actually got up in the roof

Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.

DR
Dean R.Officer · ducted retrofit
★★★★★

Cleaned up like nothing happened

Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.

BR
Bianca R.Berwick · ducted install
★★★★★

Explained everything

Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.

MT
Marcus T.Officer · ducted aircon
Call the team(03) 5947 8000Free quote →