from $2,144
iStore 180 L
All-in-one · InstalledWhat’s in the price- Supply
- Install
- Tempering valve
- Old unit removed
- Rebate applied
Heat Pump Installation · Pakenham & within 75 km
All-in-one heat pump hot water
An all-in-one puts the compressor on top of the tank in a single shell. There is one thing to place and one thing to plumb, which makes it the simplest way into a heat pump and the cheapest — and it's where the VEU rebate reaches furthest on a straight electric swap.
- R290 propaneRefrigerant
- 180 – 285 LTank sizes
- 3 – 5 hrsTime on site
- Up to $2,700 offRebate
What you get
What’s in the price.
Compressor and tank in a single shell. One thing to place, one thing to plumb, and the simplest way into a heat pump — which is why it's where the rebate goes furthest and where most straight electric swaps end up.
One thing on the wall. Nothing separate to find a spot for. If the old tank's position is the only place a hot water unit can go at your place, this is the one that fits it — a split needs somewhere for the compressor as well.
Is it right for you
Where all-in-one heat pump hot water works, and where it doesn’t.
We’d rather you read this and ring someone else than have us fit the wrong thing and both regret it.
Narrow it down
Which one is right for my home?
How many of you there are, what's there now, and where it lives. Runs in your browser — nothing recorded, nothing sent.
Answer the three and the answer appears here.
How we do it
What happens on a all-in-one heat pump hot water install.
- 1
One spot to check
An all-in-one goes where the old tank was, provided there is air around it. That's the whole siting question, which is why these are the simpler job.
- 2
Size on the household
180–200 L for one or two, 270–285 L for three or four. Five or more and we'll point you at a split instead of selling you an undersized one.
- 3
Rebate worked out at the quote
On a straight electric-storage swap the VEU figure is at its largest, and on an iStore it takes the biggest bite out of the install of anything we fit.
- 4
Old unit out, new one in
Drained, disconnected and to a metal recycler the same visit. New tempering valve holding the outlets at 50 °C.
- 5
Electrical checked
Most swaps run off the existing circuit. Where they don't, that's on the quote before we start rather than a surprise on the day.
- 6
Timer set before we go
Cheap tariff, or the middle of the day if you have solar. Tested with you rather than left on the default.
Indicative pricing
What all-in-one heat pump hot water costs.
Real numbers. Your final quote depends on site specifics and we confirm it in writing before any work starts.
from $2,590
iStore 270 L
All-in-one · InstalledWhat’s in the price- Supply and install with the tempering valve
- Sized for three to four people
- Old unit removed and the rebate applied
from $3,300
Reclaim / Thermann ECO R290 · 200 L
All-in-one · InstalledWhat’s in the price- The R290 platform rather than iStore
- Supply and install with the tempering valve
- Old unit removed and the rebate applied
from $3,900
Reclaim / Thermann ECO R290 · 285 L
All-in-one · InstalledWhat’s in the price- The R290 platform rather than iStore
- The larger of the two tank sizes
- Old unit removed and the rebate applied
After the VEU rebate for a Victorian owner-occupier at current VEEC prices. Reclaim ECO and Thermann ECO are the same platform — the price difference between them is supply, not spec.
*Subject to eligibility, site inspection and rebate program changes. Final quote in writing.
The range
See the full all-in-one heat pump hot water range.
Models, specs and installed prices, brand by brand.
Reclaim EnergyThe only mainstream CO₂ heat pump in Australia. 15-yr stainless tank on the flagship. Made in Sydney.iStoreTakes the VEU rebate further than anything else we fit. Widely serviced, healthy parts pipeline.ThermannAustralian-made by Dux (Moss Vale). Reece distribution means same-day parts state-wide.
See the full range →Every model we install — filter by brand, system type or rebate.
Free quote
Quote for all-in-one heat pump hot water.
60 seconds, no obligation, replied within 2 business hours. Rebates applied and GST included, so the number you get is the number you pay.
- ✓ Same person quotes as installs
- ✓ Fixed price, confirmed in writing
- ✓ Emergency? Call (03) 5947 8000 instead
Step 1 of 4 · 25% complete
Is an all-in-one worse than a split?
Not worse, different. A split performs better in the cold and gives you the tank options; an all-in-one is simpler, cheaper and only needs one spot. If your old tank's position is the only place a unit can go, the all-in-one is the right system and the split isn't an option at all.
Reclaim ECO or Thermann ECO — which one?
They are the same tank and heat-pump platform with different badges on them. Identical guts. Pick on brand preference or on which one Reece has in stock, and don't let anyone tell you one out-specs the other.
Why is iStore cheaper?
It's a more basic unit, and it takes the VEU rebate further than anything else we fit — which is what makes the installed number so low. It's the right call when the rebate is what decides the job. It won't hold output on a cold morning the way a CO₂ split will.
Is R290 propane safe?
Yes. The charge is small, it's sealed in the unit, and it's outside. R290 is used in heat pumps across Europe and it's where the industry is going, because the synthetic refrigerants it replaces have global-warming potentials in the hundreds.
What size do I need?
180–200 L for one or two people, 270–285 L for three or four. Five or more and you're better off on a split with a bigger tank and a faster recovery rate — we'll tell you that rather than sell you an undersized all-in-one.
How long does it take?
Three to five hours for a straight swap in the same spot, and usually the same day. If it's moving position or needs an electrical circuit run, that's a longer job and it's on the quote before we start.
What locals say
Reviews from households across the south-east.
4.9 / 5 on Google
★★★★★
Quoted Mon, installed Fri
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
JM
Jess M.Pakenham · heat pump install
★★★★★
Rebate handled, didn't lift a finger
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
LM
Lauren M.Pakenham · heat pump swap
★★★★★
No surprises on the invoice
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
PS
Priya S.Cranbourne · split install
★★★★★
Split install in half a day
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
AP
Alex P.Cranbourne East · split
★★★★★
Quoted Mon, installed Fri
“Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so it came straight off the price. Bloke on the phone is the bloke on the tools, refreshing.”
JM
Jess M.Pakenham · heat pump install
★★★★★
Rebate handled, didn't lift a finger
“The VEU paperwork looked scary online. They filled it all in, I signed once at the quote and once on the day. Rebate was already in the price. Painless.”
LM
Lauren M.Pakenham · heat pump swap
★★★★★
No surprises on the invoice
“Quote number matched the invoice exactly. No 'we hit unexpected wiring' story at the end. Nice change.”
PS
Priya S.Cranbourne · split install
★★★★★
Split install in half a day
“Bedroom Mitsubishi went in before lunch. Neat pipework, brackets straight, temp checked before they left. Would use again for the lounge.”
AP
Alex P.Cranbourne East · split
★★★★★
Family business, feels it
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
TH
Tom H.Narre Warren · heat pump
★★★★★
Emergency sorted Sunday
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
SK
Sam K.Berwick · emergency hot water
★★★★★
Follow-up call was a surprise
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
ND
Nick D.Beaconsfield · heat pump
★★★★★
Family business, feels it
“Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.”
TH
Tom H.Narre Warren · heat pump
★★★★★
Emergency sorted Sunday
“Hot water died on a Sunday with three kids in the house. Answered the phone, had a temp loaner running by lunch, new iStore in on Tuesday. That's service.”
SK
Sam K.Berwick · emergency hot water
★★★★★
Follow-up call was a surprise
“A week after install they rang to check the heat pump was running quiet and the app was set up. First tradie who's ever followed up after payment cleared.”
ND
Nick D.Beaconsfield · heat pump
★★★★★
Actually got up in the roof
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
DR
Dean R.Officer · ducted retrofit
★★★★★
Cleaned up like nothing happened
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
BR
Bianca R.Berwick · ducted install
★★★★★
Explained everything
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
MT
Marcus T.Officer · ducted aircon
★★★★★
Actually got up in the roof
“Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.”
DR
Dean R.Officer · ducted retrofit
★★★★★
Cleaned up like nothing happened
“Full ducted retrofit over two days. When they left the roof cavity was tidier than they found it and the driveway had been swept. Small thing but it matters.”
BR
Bianca R.Berwick · ducted install
★★★★★
Explained everything
“Walked me through the Milieu tablet, showed the wife how to use it, showed us the compliance cert. Ten minutes of teaching that other installers just skip.”
MT
Marcus T.Officer · ducted aircon