Quoted Mon, installed Fri
Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so I paid less than $400 out of pocket. Bloke on the phone is the bloke on the tools, refreshing.
An annual check of the burner, heat exchanger and flue, with a carbon monoxide test on the running appliance. This is the one that actually matters — a cracked heat exchanger has no smell, no noise and no warning, and it vents into the house you sleep in.

An annual check of the burner, heat exchanger and flue, with a carbon monoxide test on the running appliance. This is the one that matters — a cracked heat exchanger has no smell and no warning.
Full CO test with a calibrated analyser, results on the report
Burner clean, heat exchanger inspection, flue and seal check
Written report emailed the same day
Recommended every 2 years, annually on units over 10 years old
Burner stripped and cleaned, not just visually checked
Heat exchanger inspected for cracking
Flue and seals checked end to end
Calibrated CO analyser reading recorded on the report
We’d rather you read this and ring someone else than have us fit the wrong thing and both regret it.
Gas leak, no hot water, CO alarm — call and we'll be on-site same-day. Standard call-out $120 in-hours, $220 after-hours. Fee waived if repair goes ahead on the day.
Send a photo of the existing unit and we'll come back the same business day with the replacement model, capacity, star rating and installed price. Includes VEU eligibility check for the swap.
Ducted heater — is the cavity + ductwork reusable? (Usually yes on a like-for-like retrofit.) Hot water — is the existing pad + pipework good, or does it need rework? We tell you before we touch anything.
Brivis ducted replacement — 3-4 hours if the ducts + controller wiring reuse cleanly. Continuous flow hot water swap — 3-5 hours. Same-day for both. Old unit off the pad and loaded up.
Gas pressure test to AS/NZS 5601, controller programmed, temperature setpoint checked, we run hot water at the tap. You sign the job card when it's running the way you want.
Gas compliance certificate emailed inside 24 hours. Manufacturer warranty registered in your name at the same time.
Real numbers. Your final quote depends on site specifics and we confirm it in writing before any work starts.
| System | Price | Includes |
|---|---|---|
| Brivis Wombat replacement (like-for-like) | from $4,800 | Supply, install, controller wiring reuse, compliance cert, old unit removal |
| Brivis Buffalo higher-spec replacement | from $5,600 | As above, quieter fan, longer service life |
| Thermann G-series continuous flow (26 L) | from $2,499 | Supply, install, compliance cert, controller (indoor + outdoor) |
| Gas appliance installation (single point) | from $349 | Connection, pressure test, compliance cert |
| Gas leak detection + report | from $220 | Electronic leak test, pressure test, written safe-to-stay report |
| Emergency call-out (after-hours) | $220 + parts | Same-day attendance for gas leaks, no hot water, CO alarms |
*Subject to eligibility, site inspection and rebate program changes. Final quote in writing.
The same crew, the same standard — whether it's a gas heater service & carbon monoxide test job or anything else we quote.
Took the old gas Rinnai out, dropped in a Reclaim heat pump, sorted the VEU rebate so I paid less than $400 out of pocket. Bloke on the phone is the bloke on the tools, refreshing.
Answered the phone myself, quoted the job, showed up to install the job. That trail of trust doesn't exist with most of the bigger mobs anymore.
Had three quotes for a ducted system. These guys were the only ones who actually crawled into the roof. Middle of the pack on price but installed cleaner than the others would have.
Real work across Melbourne's south-east, posted as we finish it.
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60 seconds. No obligation. Replied within 2 business hours.
Every two years as a minimum, annually once it's over ten years old. Energy Safe Victoria recommends every two years for all gas heaters.
We run the appliance and measure the flue gases with a calibrated analyser, checking the heat exchanger hasn't cracked and spilled combustion products into your air. The result goes on the report.
We disconnect the appliance and tell you exactly what we found. It's the one part of the job with no negotiation in it.
Free, no-obligation, replied within 2 business hours.